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We have been providing first-rate Network & Computer Support for our customers since 1998. Our customers are diverse, including industries such as manufacturing, sporting events, not-for-profit organizations, and other professional service providers. Our infrastructure is based in downtown Chilliwack with full time staff. We use sophisticated online job tracking software availible to our mobile phones, and an automated call system that ensures emergency calls are forwarded to our support staff's mobiles phones.
 With Cnawlece managing your organization’s computer and network system, we will not only be easy to get a hold of but will be easy to understand as well. Our experienced team realizes that in this business our communication skills are just as important as the latest technology developments.
Our strong partnership, now twelve years strong, with Integrity Computers in the Chilliwack Mall will also ensure that your organization receives quality hardware at the best price. We personally consult with you on every purchase and make our recommendations based on what is best for you. We do not sell you the hardware ourselves as many service providers do.
Uptime Counts you say!?
We typically use virtualized server environments that enable your system to be up and running again after a major disaster in short order. If a ready-to-go secondary host is used, we can have you running again almost instantaneously. We also specialize in Terminal Server environments that allow you to consolidate your workstation setup. If not using a Terminal Server, we can still help you with Remote Desktop access for staff who work outside of the office. With Roaming Profiles your staff can log into any available workstation and this also helps to ensure that all user settings and documents are always backed up.
For those who say that uptime counts, we offer all-inclusive monthly service contracts for a fixed price per month. When we initially start working with your organization we will assess your needs and the type of software and equipment necessary to succeed.
Being on a contract will give your organization the benefits of a consistent and thus predictable expense, even during large projects that would normally require a large one-time cash outlay. This way, when work needs to be completed immediately, to ensure your organization’s success, will be done.
The all-inclusive package also helps you manage the important – but often ignored – computer system tasks that your organization should be handling. We will help you with security, backup, forward planning, and crash prevention.
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